STARHUB MANAGED WEB SERVICES 2026
/01

Weekly
Sales
Update

19 JUNE TO 28 JULY 2026 · FIRST REPORT

Six weeks of the SME managed website pipeline, read straight from the live CRM. Twelve companies engaged, one delivered and signed off, four closed lost, seven still moving.

+ + + > PIPELINE
  12 DEALS
LIVE_7 OF 12
WON__1 OF 12
LOST_4 OF 12
//WK_01
/02COMPANIES SPOKEN TO
12

Companies
engaged

Every company entered into the tracker since it opened on 19 June.

7

Still
live

Active and moving. These are the ones the week's effort should go to.

1

Delivered
and signed

Aurelle + Aesthetics. Site live, handover signed on 2 July. Project complete.

4

Closed
lost

Two with no decision, two with no requirement or urgency.

33%

Loss
rate

Four of twelve. All four came from the first June batch or arrived cold.

7 STILL LIVE · 1 DELIVERED AND SIGNED OFF · 4 CLOSED LOST IN THE FIRST SIX WEEKS
/03WHERE EVERYONE SITS
MOCKUP DEMO3
PURCHASE ORDER IN PROGRESS3
SUBMISSION OF ONBOARDING1
HANDOVER SIGN OFF1
CLOSED LOST · NO DECISION2
CLOSED LOST · NO REQUIREMENT2

Read this way: the pipeline is currently bunched at two points. Three companies are waiting on a purchase order and three are at mockup demo. Nobody is sitting at exploratory call, which means new lead flow is the thing to watch next week, not conversion.

CompanyPackageStageEnteredDays in
Space Design ArchitectsBusinessPO in progress24 Jul4
CK Tan Law CorporationPremiumPO in progress10 Jul18
DC MarketingCorePO in progress20 Jul8
Resolute IncCoreOnboarding17 Jul11
PIU PTE. LTDCoreMockup demo24 Jul4
San Ho TechnologiesCoreMockup demo27 Jul1
Waterline LLPnot setMockup demo20 Jul8
Aurelle + AestheticsCoreHandover signed19 Jun39
Chic CoookLost · no decision19 Jun35
LivepureLost · no decision19 Jun35
Luxury MattressLost · no urgency19 Jun35
DLUXETRIBUTE LUXELost · no urgency24 Jul0
++++++ ++++++
/04CYCLE SPEED · SLOW OR FAST

Straight answer first: the tracker records the stage a deal is in now, but it does not yet record the date a deal moved between stages. So exact time spent in each stage cannot be measured for this first report. What follows is what the data genuinely supports, and the first improvement below fixes the gap for next time.

ACTIVE DEALS · AVERAGE AGE8 days
OLDEST LIVE DEAL · CK TAN18 days
JUNE BATCH BEFORE MARKED LOST35 days
AURELLE · ONBOARDING TO HANDOVER28 days

Fast: the new intake is moving quickly. The six companies added since 10 July average roughly eight days in the pipeline and are progressing, with San Ho already at mockup demo one day after entry.

Slow: the June batch is the problem. Chic Coook, Livepure and Luxury Mattress sat for 35 days before anyone marked them lost. That is over a month of a pipeline that looked larger than it truly was. Two live deals are also past their own expected close date, CK Tan by four days and Space Design by five.

The bottleneck: purchase order. Three of the seven live deals are parked there, including both of the larger packages. That single stage is where most of the outstanding business is sitting, so it is the one to unblock first.

/05DELIVERY BENCHMARK · AURELLE + AESTHETICS

One project has now gone the full distance, so it sets the standard until there is a second to compare it against. Every date below is taken from the actual signed records rather than from memory, which matters, because this is the number worth quoting to customers.

STEP 01
4 JUN
Onboarding brief submitted by the client
START OF CLOCK
STEP 02
12 JUN
Design mockup approved and signed by the client
8 DAYS FROM BRIEF
STEP 03
1 JUL
Target go live date that was agreed
19 DAYS BUILD WINDOW
STEP 04
2 JUL
Handover signed off, site live and accepted
28 DAYS TOTAL
28 DAYS BRIEF TO SIGNED HANDOVER · THE MARKET NORM IS 8 TO 12 WEEKS

Is 28 days healthy? It is considerably better than healthy. Taken end to end, a ten page website normally runs eight to twelve weeks across the market: the sales cycle and sign off, then gathering the written content, sourcing and clarifying images, the rounds of amendments, the build itself, and finally the handover. Aurelle went the whole distance in four weeks. That is somewhere between half and a third of the time a client would usually be asked to wait.

What that means in front of a client: speed is a genuine differentiator here, and it is one we have already proven rather than promised. It is fair to tell a customer to expect their site live inside a month rather than a quarter. The honest caveat to set at the same time is that the clock depends on them too: Aurelle finished one day past its target date, and the only thing that could have pushed it later was waiting on the client's own logo, prices and content.

Use it as the yardstick: brief to design approval in 8 days, approval to handover in 20, signed off inside 28. Anything drifting past 35 days should be flagged in this report, and even at that point it would still be running well ahead of the market norm.

/06HOW TO TIGHTEN THE CYCLE

01 · Timestamp every stage change

The tracker knows where a deal is, not when it got there. Recording the date of each stage move would let the next report show exactly how many days a deal spends at mockup, at purchase order and in build.

Why it matters: without it, "is our cycle slow" can only ever be answered by feel. It is a one time change to the CRM.

02 · Put a clock on the purchase order

Three of the seven live deals sit at purchase order, including both larger packages. Agree a rhythm: chase on day three, escalate to the account manager on day seven, and give the client a dated deadline rather than an open one.

Why it matters: this is the single stage between a verbal yes and a confirmed sale, and both of the largest deals are stuck in it.

03 · Set a decision deadline

The June batch sat 35 days before being called lost. Adopt a rule: no clear decision within 21 days moves the deal to closed lost, or it gets escalated. It can always be reopened.

Why it matters: a pipeline padded with dead deals overstates the forecast and hides where the real work is.

04 · Record the package at first contact

Five of the twelve have no package recorded, and four of those are already lost. Noting the likely package at first contact, even as a best guess, makes the pipeline picture real and lets the team see what was actually at stake.

Why it matters: with no package on the four lost deals, the scale of what was lost is invisible.

05 · Book go live only once content is in

Aurelle landed within a day of its target, and the only thing that could have delayed it further was waiting on the client's logo and content. Set the go live date once the client's content and assets have actually arrived, and make the content deadline explicit at onboarding.

Why it matters: it protects the promise made to the client and removes the most common cause of a late handover, which is waiting on content.

06 · Keep new leads coming in

There is nobody sitting at exploratory call this week. Every company in the pipeline is already past that point, which means the front of the funnel is empty. Twelve companies in six weeks is a good start, but the next six weeks depend on new conversations being opened now.

Why it matters: conversion is not the problem, supply is. With an empty front of funnel, next month is decided by what gets opened this month.
CADENCE_

WEEKLY SALES UPDATE No. 01
PERIOD 19 JUN TO 28 JUL 2026
PREPARED BY GENAXIS PTE LTD

···

Sections

Source data

  • Live CRM pipeline
  • Design approvals
  • Handover sign offs
  • Onboarding briefs
  • Read 28 Jul 2026

Headline

  • 12 companies
  • 7 still live
  • 1 delivered
  • 4 closed lost
  • 7 still moving

Channel

STARHUBSME+SG
DATA READ FROM LIVE CRM ·> SALES UPDATE WK_01_· PERIOD: 39 DAYSDEALS: 12+